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Inova Solutions: Real-Time Metrics for Contact Centers
Headquartered in Charlottesville, VA, Inova Solutions provides real-time performance management solutions for contact centers. They help contact centers improve their operations through the use of …
View ArticleCOMPTEL Partners with UNITEL Insurance to Offer Benefit Packages to Member...
UNITEL to Host Webinar on June 19 to Show How Program Can Help COMPTEL Members Control Employee Benefit Costs WASHINGTON, D.C. – COMPTEL, the leading …
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AudioCodes Named Infrastructure Partner of the Year by Interactive Intelligence
Award Recognizes Value-Add of AudioCodes’ SIP-Based VoIP Network Equipment LOD, Israel, June 3, 2013 (GLOBE NEWSWIRE) — AudioCodes (Nasdaq:AUDC), a leading provider of Voice over …
View ArticleThe Conventional Office is Heading for Extinction
by Andrea Chambers, Web designer and project manager The virtual office is becoming increasingly popular. The benefits touted by early adopters are proving to be …
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Spectralink Announces Staff Safety Solution for Wi-Fi Handsets
Spectralink SAFE Now Available Across Both Wi-Fi and DECT Handsets BOULDER, CO and HORSENS, DENMARK–(Marketwired – Jun 3, 2013) – Spectralink Corporation (“Spectralink”), a global …
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BoxTone Recognized as “Visionary” in Gartner Magic Quadrant for Mobile Device...
BoxTone Evaluated Based on Completeness of Vision and Ability to Execute for Enterprise Mobility Management Platform COLUMBIA, MD–(Marketwired – Jun 3, 2013) – BoxTone, the …
View ArticleByrd’s Eye View – IP Traffic Continues to Soar
David Byrd, CMO, ANPI – dbyrd@anpi.com Each year Cisco releases an updated forecast of Internet data activity that is part of the Visual Networking Index (VNI), …
View ArticleSIP – Eye Test – SIP QoS Planning
Here are some thoughts on QoS and bandwidth planning for your SIP deployment. Voice Payload is 80 bytes in 10 ms-millisecond packet which means little …
View ArticleEmerson Network Power Playbook Helps Customers Cultivate a “Crystal Ball” for...
Three-tiered approach provides visibility to optimize efficiency and availability COLUMBUS, Ohio [June 4, 2013] – Emerson Network Power, a business of Emerson and a global …
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New Method Wellness Gets a Healthy Business Telephone System With Its New...
About New Method Wellness Based in San Juan Capistrano, California, the New Method Wellness center (http://www.newmethodwellness.com) for addiction treatment opened its doors in …
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